An employer asks about benefits
They may need perspective on employee needs, cost, administration or the approaches available to them.
Chambers & Business Organizations
For Chambers & Business Organizations
Your members look to you for more than events and networking. When employer questions touch benefits, payroll or workforce decisions, Norman can provide experienced perspective and help explore a useful educational response.
When Member Questions Go Beyond Networking
Some Member Questions Need More Than a Referral List
A Chamber does not need to become the benefits, payroll or workforce expert. Its value is recognizing the question and knowing when an outside perspective may help.
A payroll or workforce issue surfaces
The business may not know whether the problem sits in payroll itself or in a process connected to it.
A member needs practical education
Sometimes the first need is understanding the issue before considering any solution.
The Chamber is asked who can help
The organization can connect a member with outside perspective without becoming the specialist itself.
The Organization Stays Central
You Keep the Member Relationship
The Chamber already has the member's trust. Norman provides outside expertise the organization can bring into the right conversation without taking ownership of that relationship.
Chamber
Trusted Connector
Understands the member, recognizes the recurring need and brings the question forward.
Norman
Outside Perspective
Provides experienced perspective around benefits, payroll and workforce questions.
Member
Business Decision
Decides whether anything warrants further attention.
Useful to Members
One Resource. Several Ways to Be Useful.
The right support starts with what members are asking and what the organization already provides.
Member Education
Clear explanations around benefits, payroll and workforce topics.
Business Resources
Practical information members can use when business questions arise.
Events & Discussions
Educational conversations, Q&A or another appropriate format when confirmed directly.
Working Sessions
Focused discussions where member or organizational questions may be explored.
Formats That May Fit
Different Organizations Need Different Formats
The right format depends on what members are asking, what the organization already provides and where outside expertise would actually be useful.
Within an Existing Event
A focused conversation inside programming the organization already provides.
Standalone Discussion
An employer topic considered on its own when that format is appropriate.
Panel
A discussion alongside other business professionals selected by the organization.
Written Guidance
Short-form educational material suited to a member communication.
Open Q&A
A format shaped by the practical questions members bring forward.
Committee Working Session
A closer discussion for a committee or working group.
Availability, scope and format are discussed and confirmed directly.
Member Value Before Product Talk
Start With the Question Members Are Already Asking
The starting point is not a product presentation. It is understanding the issue and whether benefits, payroll or workforce experience can make the conversation more useful.
Identify the Question
What are members asking about today?
Choose the Right Format
Consider whether the issue fits a discussion, resource, Q&A or another educational format.
Decide What Is Useful
The Chamber and Norman determine whether there is a sensible next step.
Founder-Led Perspective
A Resource Your Members Can Speak With Directly
Norman Michaels is the Founder and President of TriState Pay. For more than 30 years, he has worked around benefits, payroll, workforce and the business relationships behind those decisions. The conversation is directly with Norman.
Direct access to Norman
What Happens Next
Start With What Your Members Are Asking
The Chamber stays in control of the member relationship and decides whether any next step would be useful.
Describe the Member Need
Tell Norman what members are asking or what business issue keeps appearing.
Explore Where He May Fit
Review whether benefits, payroll or workforce perspective could make the conversation more useful.
Decide Whether to Continue
Determine whether a discussion, resource or another appropriate next step makes sense.
Discuss What Your Members Are Asking
Start with the questions your members are raising and the type of support your organization is considering.