Employees are asking for more
What is offered today no longer answers the questions employees are raising.
Employers
For Employers
You do not need a full presentation of every product available. You need to know which of your questions have a practical answer and what those answers involve.
30+ YearsAround benefits, payroll and workforce decisions
Why Employers Reach Out
What Usually Brings an Employer Here
Requests from employees, rising costs, an administrative burden that has grown past what the team can absorb, or a business that has simply changed shape.
Costs need a reasonable range
The business needs to understand what it can support before considering options.
Administration is taking over
Enrollment and employee questions are consuming more staff time than expected.
The business has changed shape
New headcount or locations have changed what may make sense for the organization.
One Business
Three Connected Decision Areas
The issue an employer notices first may affect more than one part of the business. The useful question is how the decision fits the whole operation.
Employee Benefits
What employees receive, what the business can support and how the offering is understood.
Payroll
How people are paid, how deductions are handled and where responsibility sits.
Workforce Management
How employee information and administration move through the business.
The Conversation
Start With the Business, Not the Product
Norman starts with what is happening in the business, then helps put the benefits, payroll or workforce question into context.
Your Business Stays Your Business
Outside Perspective Without Taking Over the Relationship
TriState Pay is not positioned to replace how you run your business or manage your people. Norman is brought in for the parts of benefits, payroll and workforce administration that call for outside perspective, then steps back.
01
Understands the business before naming a single option
02
Examines where the friction may be coming from
03
Connects benefits, payroll and workforce considerations
04
Helps clarify what may deserve attention next
Who You Speak With
Experienced Perspective, Direct From Norman
Norman Michaels is the Founder and President of TriState Pay. For more than 30 years, he has worked around benefits, payroll and workforce decisions with employers and advisors. When you call, the conversation is directly with Norman and grounded in practical business context.
Founder-led, direct conversation
The First Conversation
A Simple Employer Decision Journey
Bring the renewal, payroll invoice, provider quote or process that prompted you to look. The first conversation clarifies the issue before you decide whether further action makes sense.
Show Norman What's Happening
Start with the renewal, process or question that prompted you to look.
Get an Experienced Perspective
Norman asks about the business and considers the issue in context.
Choose the Next Step
You decide whether to act, review further or leave the current arrangement alone.
Explore the Three Areas
Start Where the Question Is
If you already know which part of the business prompted the conversation, continue with that area.
Bring Your Question to Norman
Benefits, payroll or workforce administration. Start wherever the pressure is.